Terms of Service

The Service is operated by Intavera Inc. (“Intavera”, “we”, “us” or “our”), a corporation with its principal office at Bamboo Detroit, 1420 Washington Blvd, Suite 301, Detroit, MI 48226, United States. You can reach us any time at support@intavera.com or +1 (313) 462-8190.

Intavera helps organizations — chambers, associations, nonprofits, clubs and communities — manage members, events, dues and directories in one place. We may add, change or remove features over time. We will give reasonable notice of material changes that reduce core functionality of a paid plan.

You must provide accurate information when you register and keep it up to date. You are responsible for safeguarding your credentials and for all activity under your account. Notify us promptly at support@intavera.com if you suspect unauthorized use. You must be at least 18 years old, or the age of majority in your jurisdiction, to create an account.

You agree not to:

• use the Service to break any law or infringe anyone’s rights;
• upload malware, or probe, scan or breach security or authentication;
• send unsolicited bulk email or messages to your members in violation of applicable anti-spam laws;
• resell, sublicense or reverse-engineer the Service except where the law expressly permits it;
• interfere with or place unreasonable load on the Service.

You are responsible for the member data and content you add, and for having a lawful basis to process it and to contact the people in it.

Paid plans are billed in advance on a recurring basis. Fees are non-refundable except where required by law. We may change pricing with at least 30 days’ notice before your next renewal. Failure to pay may result in suspension of the Service.

You retain all rights to the data and content you and your members add (“Your Content”). You grant Intavera a limited license to host, process and transmit Your Content solely to operate, secure and support the Service. We do not sell Your Content and we do not use it for advertising. Our handling of personal data is described in our Privacy Policy.

When you create an account you consent to receive email from Intavera. Our messages fall into two categories:

• Transactional — email verification, account and membership-renewal updates, security alerts, receipts, and activity notifications (for example, event registrations, dues reminders and directory changes). These are required to operate the Service and are sent as the related events occur.
• Marketing and product updates — occasional news, tips and offers, sent only if you opt in. Frequency is limited, typically no more than a few messages per month.

Unsubscribe and help. Every marketing email includes a one-click unsubscribe link, and you may opt out at any time at www.intavera.com/unsubscribe. For help, email support@intavera.com or call +1 (313) 462-8190. We honor opt-out requests promptly. Essential transactional emails cannot be unsubscribed while your account is active, as they are required to run the Service. You are responsible for keeping the email addresses of your members accurate and for complying with applicable anti-spam laws when you use Intavera to email your members.

The Service, including its software, design and trademarks, is owned by Intavera and protected by law. These Terms grant you no rights in our intellectual property other than the limited right to use the Service as permitted here.

You may stop using the Service and close your account at any time. We may suspend or terminate access if you materially breach these Terms or use the Service in a way that risks harm to others or to the Service. On termination we will make Your Content available for export for a reasonable period, then delete or anonymize it in line with our Privacy Policy and applicable law.

The Service is provided “as is” and “as available” without warranties of any kind, to the fullest extent permitted by law. To the maximum extent permitted by law, Intavera will not be liable for indirect, incidental, special or consequential damages, and our total liability for any claim arising out of or relating to the Service will not exceed the amount you paid us in the 12 months before the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited under applicable law.

These Terms are governed by the laws of the State of Michigan, without regard to its conflict-of-laws rules. The state and federal courts located in Wayne County, Michigan will have exclusive jurisdiction over any dispute that is not resolved informally, and you consent to venue there. We will always try to resolve concerns with you directly first — please contact us before initiating any formal proceeding.

We may update these Terms from time to time. If a change is material we will give reasonable notice, for example by email or an in-product notice. Your continued use of the Service after a change takes effect means you accept the updated Terms.

Questions about these Terms? Reach us at support@intavera.com, call +1 (313) 462-8190, or write to:

Intavera Inc.
Bamboo Detroit, 1420 Washington Blvd, Suite 301
Detroit, MI 48226, United States